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Terms and Conditions for Web Design Concepts

Last Updated: August 21, 2025

Welcome to Web Design Concepts, a Durban-based digital agency offering website design, Android app development, SEO, digital marketing, graphics design, and remote support. By engaging our services or visiting our website at https://webdesignconcepts.co.za/, you agree to these Terms and Conditions. Please read them carefully.

1. Definitions

  • “We,” “Us,” “Our”: Web Design Concepts, located at Phoenix, Durban, KwaZulu-Natal, South Africa.
  • “You,” “Client”: The individual or entity engaging our services or using our website.
  • “Services”: Website design, Android app development for the Google Play Store, SEO, digital marketing, graphics design, and remote support.

2. Acceptance of Terms

By using our website or services, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any terms outlined in written service contracts. If you do not agree, please do not use our services.

3. Services Provided

We offer:

  • Website Design: Creation of responsive, mobile-friendly websites.
  • Android App Development: One-time delivery of apps for the Google Play Store, with ongoing maintenance charged separately.
  • SEO and Digital Marketing: Strategies to enhance online visibility.
  • Graphics Design: Creation of logos, marketing materials, and visuals.
  • Remote Support: IT support to ensure smooth business operations.

Services are subject to the scope outlined in written service contracts.

4. Client Responsibilities

You agree to:

  • Provide accurate, complete information and materials required for service delivery (e.g., content for websites or apps).
  • Respond promptly to our requests for feedback or approvals to avoid delays.
  • Ensure that any materials you provide do not infringe third-party rights (e.g., copyrights, trademarks).
  • Pay all fees as agreed in the written service contract.

5. Fees and Payment

  • Pricing: As outlined on our website (e.g., Website Design from R99/month, E-Commerce Websites from R1399/month, Android App Development from R4999 once-off) and detailed in written service contracts. Specific payment terms will be discussed and agreed upon in the contract.
  • Payment Terms: Payments are due as specified in the written service contract. Late payments may incur interest at 2% per month or the maximum allowed by South African law.
  • Refunds: No refunds are provided once work has commenced. Revisions may be offered as agreed in the service contract.
  • Maintenance Fees: Ongoing maintenance for Android apps is charged separately, as specified in the service contract.

6. Intellectual Property

  • Our Work: We retain ownership of all intellectual property (e.g., designs, code) until full payment is received. Upon payment, we grant you a non-exclusive, non-transferable license to use the deliverables for their intended purpose.
  • Client Materials: You warrant that any materials you provide are owned by you or licensed for use. You grant us a license to use these materials to perform the services.

7. Project Delivery and Timelines

  • Timelines: Delivery schedules are estimates and depend on your timely provision of materials and feedback. Delays caused by you may extend deadlines.
  • Completion: Projects are considered complete when deliverables meet the agreed scope in the service contract. Revisions are included as specified; additional revisions may incur fees.

8. Website and App Usage

  • Website: Our website uses secure forms (SSL-protected) for communication. We are not liable for issues arising from your device or network.
  • Apps: Apps developed for the Google Play Store are subject to Google’s terms and policies. We are not responsible for app store approvals unless agreed in the service contract.

9. Limitation of Liability

To the extent permitted by South African law:

  • We are not liable for indirect, consequential, or incidental damages (e.g., loss of profits, data loss) arising from our services or website use.
  • Our liability is limited to the amount paid for the service in question.
  • We are not responsible for third-party services (e.g., Google Analytics, Google Play Store) or interruptions beyond our control (e.g., server outages).

10. Termination

  • By You: You may terminate services by providing written notice, subject to payment for work completed as per the service contract.
  • By Us: We may terminate services if you fail to pay, breach these terms, or do not provide required materials, with 7 days’ notice.
  • Post-Termination: Upon termination, we will delete all client data as per our Privacy Policy, except where required by law.

11. Warranties and Disclaimers

  • Services are delivered “as is” with no warranties, express or implied, beyond performing with reasonable skill and care.
  • You acknowledge that third-party platforms (e.g., Google Play Store) may affect service outcomes, and we do not guarantee specific results (e.g., SEO rankings, app downloads).

12. Dispute Resolution

Any disputes arising from these Terms or our services will be resolved through mediation in Durban, KwaZulu-Natal, with all costs borne by the client. If mediation fails, disputes will be resolved in the courts of Durban, governed by South African law.

13. Governing Law

These Terms are governed by the laws of South Africa.

14. Changes to Terms

We may update these Terms at our discretion. Changes will be posted on our website, and continued use of our services constitutes acceptance.

15. Contact Us

For questions or concerns about these Terms, contact:

Web Design Concepts
Phoenix, Durban, KwaZulu-Natal, South Africa
Email: info@webdesignconcepts.co.za
Phone: +27 66 251 0021